UX Design Specialist ~ Qatar Airways ~ Doha

Full-time · Mid-Senior level
  • Full-time · Mid-Senior level
  • Doha, Qatar

Qatar Airways

About the job

As a UX Design Specialist you are responsible for creating user flows, customer journey maps, wire frames, mock ups and prototypes based on user research and customer feedback.

Responsible for designing the overall functionality of products on qatarairways.com and the Qatar Airways mobile app, ensuring a smooth, frictionless user experience, while iterating on designs based on user-testing.

Key Responsibilities:

  • Facilitate business vision by researching, conceiving, sketching, prototyping and testing experiences for digital products.
  • Design and deliver wire frames, user stories, user journeys, and mock ups optimized for a wide range of devices and interfaces.
  • Identify design problems and friction points, and devise solutions while taking into consideration technical recommendations for front-end and back-end developments.
  • Take a user-centered design approach to design, and make data-driven decisions related to core and new features – present these decisions to different stakeholders when required.
  • Empathize with the user and advocate for their experience through creating journey maps that balance their needs with business requirements.
  • Participate in ideation and conceptual development of new products and features, within an interdisciplinary team that includes creative and market leads, product managers, and developers.
  • Collaborate with the user research and testing teams to develop tests to measure the success of new developments with quantifiable metrics, and understand user behaviour.
  • Collaborate with UX Leads in IT to bring synergies and standardize tools and solutions across the company.
  • Work with product managers to translate concepts and requirements into user flows, wire frames, mock ups and prototypes that lead to intuitive user experiences.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.


About You

We are looking for a passionate and experienced professional to join the Digital Enablement Team.

  • A bachelor’s degree qualification.
  • 4+ years of f job-related experience.
  • Demonstrated experience in UX Design, Interaction Design or Product Design.
  • Expertise in standard UX tools such as Figma, Sketch, Adobe XD, Miro, Mural and User testing tools.
  • A portfolio of work demonstrating compelling design solutions for end-to-end experiences.
  • Ability to work extensively with cross-fucntional teams.
  • Excellent written and spoken English.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to Apply

If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.

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