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Technology Specialist ~ Qatar Finance and Business Academy – QFBA ~ Doha, Qatar 

Full Time

Qatar Finance and Business Academy - QFBA

About the job

Manage all IT/ Technology related functions

  • Single point of contact for all IT related functions at QFBA
  • Drive IT SLAs with QFCA and associated contract.
  • Evaluate appropriate applications, implement & oversee with QFCA IT or any other IT requirements that may come up in the course of business or be requested by managements.
  • Lead software and systems enhancements, including suggesting and prototyping new functionality.
  • Coordinate with external vendors in support of software and systems.
  • Plan for and maintain technical work backlog and provide status reports to management.
  • Develop, groom and execute on a product roadmap with your team.
  • Work with departments to understand existing business processes and contribute to new processes and system designs.
  • Work as an independent individual contributor and cooperative teammate.
  • Serve as subject matter expert and act as a key resource of assigned team.
  • Utilize knowledge and skills to effect positive change in all areas of software and systems.
  • Provide subject matter expertise on software and systems setup, data integrity, business process design, security, report writing and data analysis.
  • Develop user-procedures, guidelines and documentation on new processes and functionality.
  • Conduct research, lead projects, and participate as a hands-on contributor towards the successful implementation of various department initiatives.
  • Demonstrate high-level problem solving techniques to identify issues and take corrective actions to resolve.
  • Work closely with stakeholders to ensure your product’s success.
  • Manage all technical aspects of the website.
  • Support in troubleshooting technical issues related to website.
  • Support the marketing team with data analytics.
  • Any other tasks not explicitly covered but which may be required by CEO/Head of BD.

Qualifications, Experience and Skills

  • Minimum Qualifications: Bachelor’s degree (in IT /Computer Science/ Engineering/ Management Information System (MIS).
  • Minimum Experience: 5 years of overall experience in working with CRM and Website management. Plus: Experience in Management Information Systems (MIS)

Job Specific Skills

  • Bilingual – Arabic and English (Required)
  • Exposure to training / education industry (Plus)
  • Experience in business analysis roles (Plus)
  • Very strong interpersonal and written communications skills.

Posted on Sep 13, 2023.