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Learning Systems Engineer ~ GEMS Education ~ Dubai, United Arab Emirates 

Full Time

GEMS Education

About the job

About The Role

We, at GEMS International School, are looking for a qualified and experienced Learning Systems Administrator to join us.
Working as a systems engineer at GEMS International School, Al Khail, you will play a crucial role in designing, developing, implementing and maintaining the educational technology systems and software used throughout the school. You will support the IT Department in enhancing the overall learning experience by leveraging technology to ensure robust systems and procedures.Due to the nature of the post, a genuine interest in education and the growth of young learners is essential.
Duties and responsibilities include but not limited to:

    • Collaborate with educators, administrators, and IT teams to identify the educational needs and goals of a K-12 school
    • Design and develop custom software applications, learning management systems (LMS), and other educational technology solutions.
    • Integrate various software and hardware components to create a seamless educational infrastructure.
    • Ensure that systems comply with educational standards and guidelines
    • Oversee the installation and deployment of educational systems primarily focusing on Managebac, Toddle, iSAMS and GEMS IP suites.
    • Create and maintain of rosters and class lists across all learning platforms
    • Train teachers, staff, and students on how to use the technology effectively.
    • Troubleshoot and resolve technical issues that may arise during implementation.
    • Work with Heads of Schools to support with the School Timetabling and to integrate these within respective software
    • Perform regular maintenance, updates, and security patches to keep systems running smoothly.
    • Provide technical support to educators, students and administration, addressing their questions and concerns.
    • Monitor system performance and proactively identify and resolve issues.
    • Stay up-to-date with the latest trends and advancements in educational technology.
    • Evaluate and recommend new technologies, tools, and platforms to improve the learning experience.
    • Conduct cost-benefit analysis for potential technology investments.

Qualifications, Experience And Skills Required

    • Bachelor’s or Master’s degree in computer science, information technology, or a related field.
    • A minimum of 6 years relevant work experience, preferably in an educational context
    • Experience in educational technology, software development, and system administration.
    • Proficiency in programming languages, database management, and network technologies.
    • Experience of MacOs and hardware essential
    • Strong problem-solving and troubleshooting skills.
    • Excellent communication and interpersonal skills.
    • Knowledge of educational pedagogy and learning theories is a plus.
    • Familiarity with relevant educational standards and regulations.


About Your BenefitsAn excellent remuneration package is on offer to successful candidates including competitive tax free salary, premium medical insurance and life insurance, working permit and residence visa, annual flight allowance, tuition fee concession and other benefits in line with the UAE Labour Law.
About GEMS
Trusted for over 60 years and now a third generation education family, GEMS Education began in a single school room in Dubai. Today, we have the privilege of educating over 170,000 students from over 176 countries through GEMS owned and managed schools globally; over 270,000 students access resources through our services division.
About The School
GEMS International School, Dubai Hills, opened in September, 2013, as a premier school offering the International Baccalaureate (IB) programme. With a strong multicultural student body and faculty of over 93 nationalities, we educate our students on the importance of Respect, Trust and Ambition (the three values in our school culture which underlie all we do). Through developing these core personal and social skills, and maintaining the GEMS Education ethos of learning for life and philanthropy, our students become truly global citizens. This year we have introduced the IB Career-related Programme to our pathways post-16 and also the Tareeqi Programme, our in-house KHDA approved SEN pathway. Our community is known for its warmth and inclusivity, with student leadership and responsibility (at all ages) highly valued. Our school is committed to digital citizenship and our dedicated Digital Learning Coaches enable students to discover ways that technology can assist and enhance their learning. Our students are not the only learners: our faculty is dedicated to self-improvement and sharing best practice through the highest levels of professional development.
To learn more please visit
About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application.To complete the application you would need the following document(s):

  • Resume/CV

In line with the UAE’s Emiratisation goals, GEMS welcomes and encourages applications from UAE nationals to join our fast-growing team.Important Note : GEMS Education is committed to safeguarding and promoting the welfare of all of its students. Applicants will be required to submit a current police criminal clearance check or equivalent from their home country or current country of residence prior to appointment.

Posted on Sep 6, 2023.