About the job

Ensure consistent service quality and improve the productivity of the IT system.
Perform preventive maintenance and control of the company’s IT assets.
Guarantee optimal and widespread use of the company’s IT resources on a daily basis.
Supervise servers and IT rooms, including management and administration.
Identify service quality factors, define performance analysis tools, and develop management methods and rules for the entire IT infrastructure.
Study, recommend, and supervise the implementation of computer equipment and software.
Monitor the performance of implemented systems, ensure incident or anomaly resolution (diagnosis and resolution) by managing interventions.
Decide on procedures to ensure the continuity of operations (disaster recovery and continuity plans).
Ensure good economic management of IT resources and have an overview of the equipment and communication systems used by the company.
Maintain a permanent technological watch on products and software in the IT field.
Define and implement projects to extend or modify the IT infrastructure.
Ensure implementation and migration of Network and System in IT projects.
Configure the hardware to be integrated into the network.
Provide assistance to users related to client workstation problems
Prevent anomalies and malfunctions related to client workstation.
Advise, assist, and train users.
Definition of equipment and computer hardware requirements.
Implementation of IT resources and their maintenance.
Balance management of existing resources, user requirements and technology evolution.
Procurement of computer equipment.
Installation and management of IT devices (desktop computers, printers, scanners, and software).
Set up all necessary elements for protecting the company’s data.
Analyze malfunctions and areas for improvement of security systems.
Define and evolve security measures and standards, in line with the company’s activity and exposure to IT risks.
Choose the most appropriate technical devices for the company’s requirements (firewall, backup programs, encryption, authentication…).
Implement suitable security methods and tools and support their implementation for users.
Repair damages caused to the IT system in case of intrusion or virus contamination, analyze the causes, and strengthen security measures.
Conduct security system audits, often with the help of service providers.
Regularly test the effectiveness of security measures in place to detect weaknesses and deficiencies.
Establish the security repository, keep it up to date, disseminate it, and ensure compliance with it.
Communicate about major risks or damage caused by an attack on the IT system.
Keep up with technological developments, especially in protection, to ensure system security.
Raise awareness among all company employees about security issues.
Propose necessary updates to maintain the best possible security level.
Identify new risks to the information system’s security, such as new viruses or global network attacks.
Define the general security policy.
Supervise and reinforce electronic security systems such as video surveillance, access and anti-intrusion controls.
Ensure implementation of security measures in IT projects.

Requirements

Minimum, Bachelor degree + Academic background: Computer Engineering, Computer Sciences, System Analysis, Engineering or other similar areas

Professional experience and knowledge:

Strong Knowledge regarding Business processes
Knowledge of IT Industrial solutions
Knowledge on infrastructure hardware, network & server (Windows and/or SQL) systems management. Hands- on experience is an advantage
Awareness on computerized systems validation
Have experience and/or knowledge on ERP (SAP is preferred) and other Pharma industry related applications (Lims, MES)
Strong Service / Customer mindset
Strong project management skills in order to lead strategic projects and meetings
Process improvement & Innovation mindset
Strong communication & presentation skills
More than 5 years of experience in IT, management experience is a plus

Health, Safety And Environment Responsibilities

To care for his/her own safety and wellbeing and the safety of others, and to co-operate with the company to ensure a safe place of work.  Employees are therefore expected to:

Support and conform to Company HSE rules and procedures to ensure a safe, healthy, and pollution free work environment.
Follow HSE guidelines and take all necessary measures applicable to effectively implement the ‘HSE action plan (PASS)’ in the work area and the activities.
Follow the HSE rules and ‘Act responsibly’ to protect yourself and others from an injury and ill health conditions while at the work locations and/or while using road e.g traffic rules, emergency evacuation procedure, medical surveillance, healthy lifestyle, no smoking inside the office premises etc.
Attend HSE training and implement the learnings.
Participate in the HSE related activities, campaigns, events etc. and adopt the learning in day to day work activities.
Report all the accident/ incident (if any) to the Line Manager and the HSE Manager, and help to investigate further.
Thoroughly read all HSE instructions, procedures, policies issued by the Company, and comply with its requirements. Escalate any doubts or uncertainties to the Line Manager.

Leadership Capabilities:

Sets ambitious strategic goals;
Communicates inspirationally;
Steps beyond comfort zones;
Foster a culture of creativity and innovation;
Focuses energy on must-wins;
Manages performance to high standards;
Develops self and others;
Recognizes and celebrates success.

Lead Competencies:

Act for Change: Simplification, resilience & agility
Cooperate transversally: Business Orientation, holistic thinking, collaboration and information sharing
Commit to Customers: Executional excellence

Other Core skills:

Influencing and negotiation
Sense of Urgency
Communication and presentation skills
Innovation management
People/team management
Project Management

Languages:

English fluent (writing, speaking and effective communication internationally)
Arabic language

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

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