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Data Centre Systems Operations Engineer ~ Commercial Bank ~ Doha, Qatar 

Full-time · Mid-Senior level
  • Full-time · Mid-Senior level
  • Doha, Qatar

Commercial Bank

About the job

Job Purpose:

As a DC System Operations Engineer, you will be carrying out the day to day operational activities on all application systems to support business.

Key Accountabilities:

  • Carry out day to day operations of Data Centre Operations activities on a shift basis.
  • Carry out Core Banking Application Finastra-Equation EOD, process, Monitoring and take appropriate actions in case of errors.
  • Carry out Application TSYS-Prime Operation and EOD processes.
  • Carry out data processing activities on all application systems to support business.
  • Carry out tasks as per daily checklist and SOP.
  • Respond to user queries as relating to the state of various systems in Data Centre Operations.
  • Generate daily, weekly, monthly and adhoc reports (and their email equivalent) for distribution.
  • Notify NOC to log incidents in case of issues.
  • Escalation of issues to application support team for quick resolution.
  • Monitor daily backups and take action in case of failures.
  • Perform manual server restarts as per schedule timeframe.
  • Carry out Adhoc activities such as Equation Library backup/Entire System backup and IPL (Initial program load) of IBM P9 machine
  • Health check of all the equipment’s at Data Centers on frequently basis

Core Competencies:

  • Business acumen: Respond to business queries and requests in a timely manner
  • Communication: Ability to coordinate and communicate professionally with Business users and IT teams at all levels
  • Able to organize and prioritize workload to complete tasks on time
  • Aptitude to take quick action in escalating issues, following up and getting it resolved.
  • Ability to work in a demanding environment with minimal supervision
  • Enthusiasm for learning and improving performance
  • Demonstrate flexibility in the work environment

Required Qualifications:

  • Degree/ Diploma in Computer Applications or equivalent professional experience.
  • Work Experience with ISeries/Power Series System
  • Advanced System Operator Course Certification.

Required Experience:

  • 8 to 9 years (or above) relevant experience
  • Strong Knowledge and Hand on experience in AS/400 (IBM i) Operations and administrations.
  • Experience in AS/400 (IBM i) IBM P9 Hardware Maintenance and configurations.
  • Core Banking Application Finastra-Equation understanding of EOD process.
  • Experience in Monitoring and troubleshooting MIMIX Data replication.
  • Experience in TSYS-Prime Operation and EOD processes.
  • Experience in Helpsystems-Robot software with Robot/SCHEDULE, Robot/ALERT, Robot/REPLAY, Robot/REPORTS and Robot/CONSOLE plug-ins.
  • Experience in BRMS (Backup Recovery Management System) Operations and administrations.